Before you finalize your purchase, there are a couple of things you need to know:
Folklorama tickets are for a specific Pavilion, Date, and Showtime. Tickets purchased are a final sale - there are no refunds or exchanges. Check your order carefully! If you realize right after your purchase you made a mistake - contact us immediately and we will try to help you.
Your ticket is for admission only and seating will be on a first come, first served basis. Guests are not guaranteed to be sitting together even if tickets were purchased together should seating not be available. We encourage you to arrive as early as possible to get your seats.. Some pavilions use standing room and you may end up in that area depending on the venue capacity at the time of your arrival.
LATECOMERS MAY NOT BE SEATED UNTIL A SUITABLE BREAK IN PERFORMANCE OR MAY NOT BE GRANTED ENTRY AT THE PAVILION’S DISCRETION.
Tickets that are stolen, or tickets that have been reported as lost, will not be granted entry at the Pavilion. If you report tickets as missing, or ask for them to be re-sent to you, only the most recent/final version will work at the Pavilion even if you find your old ones later. Tickets that are re-sold in violation of any local laws will be denied entry. You are also prohibited from using tickets purchased for any marketing or promotional purpose unless you have permission in writing.
When you go to the Pavilion you will have to abide by any venue policies, which can include banning certain items from being brought in or requiring a reasonable search as you enter. If you don't follow the policies, or if your behaviour is considered objectionable, the venue has the right to remove you from the premises with no refund.
You acknowledge and accept any and all risks incidental to any event for which the ticket is issued, whether occurring before, during or after the event.
For additional information about any of our policies, please see the appropriate section of our website and we also encourage you to look at the main Folklorama website at www.folklorama.ca